SHIPPING & TERMS

ALL ORDERS PLACED THROUGH DISCREXION ARE PROCESSED AND SHIPPED FROM OUR HEADQUARTERS IN PERTH, AUSTRALIA WITHIN 1–3 BUSINESS DAYS.

ESTIMATED DELIVERY TIMES AFTER DISPATCH:

AUSTRALIA (METRO AREAS): 2–5 BUSINESS DAYS - AUSTRALIA (RURAL AREAS): 3–7 BUSINESS DAYS - NEW ZEALAND: 7–14 BUSINESS DAYS - INTERNATIONAL ORDERS: 10–20 BUSINESS DAYS

A SHIPPING CONFIRMATION EMAIL INCLUDING TRACKING DETAILS WILL BE SENT ONCE YOUR ORDER HAS BEEN DISPATCHED. PLEASE NOTE THAT DELIVERY TIMEFRAMES MAY VARY DUE TO LOCATION, PUBLIC HOLIDAYS, OR COURIER DELAYS BEYOND OUR CONTROL.

IF YOUR ORDER IS DELAYED BEYOND THE ESTIMATED TIMEFRAME, PLEASE CONTACT YOUR LOCAL COURIER FIRST. FOR FURTHER ASSISTANCE, YOU CAN EMAIL US AT SUPPORT@DISCREXION.COM.

RETURNS & REFUNDS POLICY

DUE TO THE EXCLUSIVE, LIMITED NATURE OF OUR COLLECTIONS, WE ONLY ACCEPT RETURNS OR OFFER REFUNDS IF THE ITEM IS FAULTY OR DEFECTIVE UPON ARRIVAL OR THE ITEM WAS DAMAGED DURING TRANSIT

TO BE ELIGIBLE FOR A RETURN OR REFUND, YOU MUST CONTACT US WITHIN 7 DAYS OF RECEIVING YOUR ORDER. PLEASE INCLUDE YOUR ORDER NUMBER AND CLEAR PHOTOS OF THE ISSUE. IF APPROVED, WE WILL PROVIDE RETURN INSTRUCTIONS.

PLEASE NOTE: WE DO NOT OFFER RETURNS OR REFUNDS FOR THE FOLLOWING REASONS:

INCORRECT SIZE CHOSEN

CHANGE OF MIND

DISSATISFACTION IF THE PRODUCT MATCHES ITS DESCRIPTION

WE STRONGLY RECOMMEND REVIEWING OUR SIZE GUIDE BEFORE PLACING YOUR ORDER. IF YOU NEED ASSISTANCE SELECTING A SIZE, OUR TEAM IS HAPPY TO HELP.

TERMS & CONDITIONS

BY PLACING AN ORDER WITH DISCREXION, YOU AGREE TO ALL POLICIES STATED ABOVE. WE RESERVE THE RIGHT TO DENY ANY RETURN OR REFUND REQUEST THAT DOES NOT MEET OUR REQUIREMENTS.